A Sample Product Survey

Dear valued customer,

Thank you for purchasing our product. We value your business and want to ensure that you are completely satisfied with your purchase. To help us improve our products and services, we would appreciate if you could take a few minutes to complete the following survey.

Your feedback is important to us and will be kept confidential.

Sincerely, PDT Compnay

Q1. How satisfied are you with the overall quality of the product?

Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied

Q2. How easy was it to use the product?

Very easy
Easy
Neutral
Difficult
Very difficult

Q3. Did the product meet your expectations?

Yes, exceeded expectations
Yes, met expectations
Neutral
No, did not meet expectations
No, far below expectations

Q4. How likely are you to purchase from us again in the future?

Very likely
Likely
Neutral
Unlikely
Very unlikely

Q5. How did you hear about our product? (optional)

Online advertisement
Word of mouth
Social media
Search engine
Other (please specify)

Q6. How long have you been using the product?

Less than a week
1-2 weeks
3-4 weeks
1-2 months
More than 2 months

Q7. On a scale of 1-10, how would you rate the value of the product?

1
2
3
4
5
6
7
8
9
10

Q8. How would you describe your overall experience with our company?

Very positive
Positive
Neutral
Negative
Very negative

Q9. Do you have any additional comments or suggestions for improvement? (optional)


Q10. Would you like to be contacted by a representative from our company to discuss your feedback?

Yes
No, thank you

Q11. Please provide us your contact information which can be either email or phone number.